If you wish to place an order from Steve's On-line Gallery, you can use the CONTACT
link to confirm availability and delivery price.
Alternatively, click the 'Add to cart' button alongside the image of your choice. You can then continue to shop, review, amend or complete your order by clicking the 'View cart, button.
To complete the order, click the 'Place order' button. You will then be taken to the 'Your order' section where you will be asked to complete a few details that will allow us to fulfill your order.
Once your order is received and processed you will be sent an Order Confirmation, detailing your order, delivery costs and giving an estimated dispatch schedule. On confirmation that you wish to proceed your order will be prepared.
Items will not be charged for or invoiced until they are ready for dispatch.
We do not request any payment until works are ready for dispatch. Orders will be processed as soon as possible. Sometimes paintings may be on display in a gallery. Giclée prints are individually produced to order and require signing, this may take up to ten working days. An estimated delivery schedule will be given in your confirmation email.
Once the order is ready for dispatch, you will receive a Paypal invoice via email. This can be paid using a Paypal account or a Credit/ Debit card. Alternatively you can pay using cheque (Pounds Sterling only), Postal Order or International Money Order. (If ordering from abroad and using the Paypal service, most currencies can be converted automatically at no cost.)
On receipt of payment your order will be dispatched.
At all stages you will be kept informed as to the progress of your order via email.
Please note, prices for works do not include postage. Postage will be charged at the following rates and will be shown in your Order Confirmation email.
. United Kingdom orders: Free postage
. European orders: £5.00
. Rest of the World orders: £9.50
. United Kingdom orders: £15.00
. European orders: £20.00
. Rest of the World orders: £40.00
(This provides a tracked and signed for service)
We aim to have your order ready for dispatch as soon as possible. However, sometimes a painting may be on show in a gallery- giclée prints are individually produced and must be signed, so please allow time for this. You will be given an estimated delivery schedule in your Order Confirmation email.
No payment will be requested until your order is ready for shipment. If a shipment date is unacceptable, simply cancel your order.
RETURNS AND REFUNDS
All will be done to ensure problems do not arise. If however upon receipt of your order you are unhappy in anyway, email to inform us with your order details. We will then request you to return the painting/print, taking care to pack the work well with it's original packing board.
Return postage cost will be met by the customer, unless there has been an error on our part.
Upon receipt of the returned painting/print in it's original condition, a full refund will be made.
If you need to contact Steve please use the CONTACT
link. You will receive Steve's other studio contact details in any subsequent correspondence.
IF you have any further queries, please contact me.